Steps to Problem Solving

Jan 12, 2014 | Leadership & Culture

“The way we see the problem is the problem.”

If we think it is a problems it will be a problem. So thinking of it as an exciting challenge instead of a problem is a good start.

Steps to problem solving:

1 Understand the problem; what is happening? Why is it happening? Who is involved ?
2. What is the objective you are trying to achieve?
3. Why is it not working?
4. What are the options?
5. Cost benefit of all the options.
6. What is the best option.
7. Will the best option reach your objective.
8. Devise a plan. Treat it as a goal. Do it in small bites.

“It is neither good nor bad, but thinking makes it so.”


When it involves other people we need to start thinking, what are they trying to achieve, or what do they want? This adds another dimension to the problem, and often an emotional side. This takes even more energy to think of a win/win.

Remember the six paradigms of human interaction.
• Win/win
• Win/lose
• Lose/win
• Lose/lose
• Win
• Win/win or No deal

We are what we repeatedly do.
Excellence, then, is not an act, but a habit.
— Aristotle
Change your habit and you change your outcome!

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